Privacy Policy

At HappyStoreShop, we collect several types of information to provide and improve our services. The categories of information we collect include personal information, usage data, and cookies.

Personal Information: When you create an account, place an order, or contact our support team, we may collect personally identifiable information such as your full name, email address, phone number, billing and shipping addresses, and payment details (e.g., credit or debit card numbers). If you choose to create an account, we also store your login credentials in an encrypted format.

Usage Data: We automatically collect certain information when you visit, navigate, or interact with the HappyStoreShop website. This may include your IP address, browser type and version, operating system, referring URLs, pages viewed, time and date of your visit, time spent on individual pages, and other diagnostic data. This information helps us understand how visitors use our site so we can optimize the shopping experience.

Cookies and Similar Technologies: HappyStoreShop uses cookies, pixel tags, and similar tracking technologies to collect information about your browsing behavior. Cookies are small data files stored on your device that help us remember your preferences, keep items in your shopping cart, and analyze site traffic. For more details, please see Section 7 of this policy.

HappyStoreShop uses the information we collect for the following purposes:

• Order Processing and Fulfillment: We use your personal information to process transactions, fulfill orders, arrange shipping, and send you order confirmations and updates. Payment information is used solely to complete purchases and detect or prevent fraud.
• Communication: We may use your email address or phone number to respond to inquiries, provide customer support, send transactional notifications (such as order confirmations and shipping updates), and, with your consent, deliver promotional offers or newsletters. You may opt out of marketing communications at any time.
• Service Improvement: Usage data and analytics help us understand shopping patterns, diagnose technical issues, improve website functionality, and develop new features and products that better serve our customers.
• Personalization: We may use collected data to personalize your shopping experience, including product recommendations, tailored search results, and relevant promotional content.
• Legal Compliance: We may process your information to comply with applicable laws, regulations, legal processes, or enforceable governmental requests, as well as to enforce our Terms of Service and protect the rights, property, and safety of HappyStoreShop, our customers, and the public.

HappyStoreShop does not sell your personal information to third parties. We may share your information only in the following limited circumstances:

• Service Providers: We work with trusted third-party vendors who perform services on our behalf, such as payment processing, shipping and logistics, email delivery, data hosting, and analytics. These providers are contractually obligated to use your information only to perform the services we have engaged them to provide and to maintain appropriate security measures.
• Legal Requirements: We may disclose your information if required to do so by law, or if we believe in good faith that such disclosure is necessary to comply with a legal obligation, protect and defend the rights or property of HappyStoreShop, prevent fraud or other illegal activity, protect the personal safety of our users or the public, or respond to a valid legal request such as a subpoena, court order, or government investigation.
• Business Transfers: In the event that HappyStoreShop undergoes a merger, acquisition, reorganization, bankruptcy, or sale of all or a portion of its assets, your personal information may be transferred as part of that transaction. We will notify you via email or a prominent notice on our website of any change in ownership or use of your personal information, as well as any choices you may have regarding your data.

Any third parties with whom we share data are required to uphold confidentiality and security standards consistent with this Privacy Policy.

HappyStoreShop works with specific third-party service providers to deliver and improve our services. Below is a summary of the key providers that may process your data:

• Cloudflare (CDN, Hosting, and Image Storage via R2): Cloudflare processes your IP address and page requests to deliver website content efficiently and provide security protections such as DDoS mitigation and firewall services. Cloudflare R2 is used to store and serve product images and other media assets.
• FormSubmit.co: When you use our contact form, your submission — including your name, email address, and message content — is processed through FormSubmit.co to deliver your inquiry to our support team.
• 17TRACK: When you enter a tracking number on our tracking page, 17TRACK processes that tracking number to retrieve shipment status information from carriers worldwide. No additional personal information is required for this service.
• Payment Processors: Our payment processors handle payment information for order transactions, including credit card numbers, billing addresses, and transaction details. We do not store complete payment card data on our servers; this information is processed and secured directly by our payment partners.

Each of these providers is contractually bound to protect the data they process on our behalf and to use it only for the purposes specified in our agreements with them. HappyStoreShop has reviewed the privacy practices of each provider to ensure they meet our standards for data protection and security.

If you would like a complete and up-to-date list of our sub-processors, please contact us at support@happystoreshop.com.

HappyStoreShop takes the security of your personal information seriously and implements a variety of measures to protect it against unauthorized access, alteration, disclosure, or destruction.

• SSL Encryption: All data transmitted between your browser and the HappyStoreShop website is encrypted using industry-standard Secure Sockets Layer (SSL) and Transport Layer Security (TLS) protocols. This ensures that sensitive information such as payment details and login credentials are protected during transmission.
• Secure Storage: Personal information is stored on secure servers with restricted access. Payment card data is handled in compliance with Payment Card Industry Data Security Standards (PCI DSS) and is never stored in plaintext on our systems.
• Access Controls: Access to personal information is limited to authorized HappyStoreShop employees, contractors, and agents who need the information to perform their job functions. All personnel with access to customer data are subject to strict confidentiality obligations.
• Regular Audits: We conduct periodic security assessments and vulnerability scans to identify and address potential risks to our systems and your data.

While we strive to use commercially acceptable means to protect your personal information, no method of electronic transmission or storage is completely secure. We cannot guarantee absolute security, but we are committed to promptly addressing any security incidents that may occur.

Depending on your location, you may have certain rights regarding the personal information that HappyStoreShop holds about you. We are committed to respecting and facilitating these rights in accordance with applicable laws, including the California Consumer Privacy Act (CCPA) and the General Data Protection Regulation (GDPR).

• Right to Access: You have the right to request a copy of the personal information we hold about you. We will provide this information in a structured, commonly used, and machine-readable format upon request.
• Right to Correction: If any personal information we have on file is inaccurate or incomplete, you have the right to request that we correct or update it. You can also update much of your information directly through your HappyStoreShop account settings.
• Right to Deletion: You may request that we delete your personal information from our records. Please note that we may need to retain certain information to comply with legal obligations, resolve disputes, or enforce our agreements.
• Right to Opt Out: You have the right to opt out of the sale of your personal information (where applicable under the CCPA). You may also opt out of receiving marketing communications from HappyStoreShop at any time by clicking the unsubscribe link in our emails or contacting us directly.
• Right to Data Portability: Under the GDPR, you have the right to request that we transfer your personal data to another organization or directly to you, where technically feasible.
• Right to Object: You may object to the processing of your personal data in certain circumstances, including processing for direct marketing purposes.

To exercise any of these rights, please contact us using the information provided in Section 11. We will respond to your request within the timeframe required by applicable law, typically within 30 days. We will not discriminate against you for exercising any of your privacy rights.

HappyStoreShop uses cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and understand how our visitors interact with the site.

Types of Cookies We Use:

• Essential Cookies: These cookies are necessary for the basic functionality of the HappyStoreShop website, such as maintaining your session, keeping items in your shopping cart, and enabling secure checkout. Without these cookies, certain features of the site may not function properly.
• Analytics Cookies: We use analytics cookies to collect information about how visitors use our website, including which pages are visited most frequently, how long users stay on each page, and any error messages encountered. This data helps us improve site performance and user experience.
• Functional Cookies: These cookies allow the website to remember choices you make, such as your preferred language, region, or display settings, in order to provide a more personalized experience.
• Advertising Cookies: We may use cookies to deliver relevant advertisements to you based on your interests and browsing history. These cookies track your activity across websites to build a profile and serve targeted ads.

Third-Party Cookies: Some cookies on our site are placed by third-party services, including analytics providers (such as Google Analytics) and advertising networks. These third parties may collect information about your online activities over time and across different websites. HappyStoreShop does not control the use of third-party cookies, and we encourage you to review the privacy policies of these providers.

Managing Cookies: You can control and manage cookies through your browser settings. Most browsers allow you to block or delete cookies, although doing so may affect the functionality of the HappyStoreShop website. You can also opt out of interest-based advertising through industry opt-out tools such as the Digital Advertising Alliance (DAA) or the Network Advertising Initiative (NAI).

The HappyStoreShop website may contain links to third-party websites, services, or applications that are not owned or controlled by HappyStoreShop. These links are provided for your convenience and informational purposes only.

We do not endorse or assume any responsibility for the content, privacy policies, or practices of any third-party websites. When you leave the HappyStoreShop website and visit a third-party site, you do so at your own risk, and this Privacy Policy no longer applies. We strongly encourage you to review the privacy policy and terms of service of every website you visit.

HappyStoreShop is not responsible for any data collection, usage, or security practices employed by third-party websites or services linked from our site.

HappyStoreShop does not knowingly collect, solicit, or maintain personal information from anyone under the age of 13. Our website and services are intended for a general audience and are not directed at children under the age of 13.

If we learn that we have collected personal information from a child under 13 without verification of parental consent, we will take immediate steps to delete that information from our servers. If you believe that a child under 13 has provided us with personal information, please contact us at support@happystoreshop.com so that we can take appropriate action.

For users between the ages of 13 and 18, we recommend that a parent or guardian review this Privacy Policy and supervise any use of the HappyStoreShop website.

HappyStoreShop reserves the right to update or modify this Privacy Policy at any time. When we make changes, we will revise the "Last Updated" date at the top of this page and, where appropriate, notify you through a prominent notice on our website or via email.

We encourage you to review this Privacy Policy periodically to stay informed about how HappyStoreShop is protecting your information. Your continued use of the HappyStoreShop website and services after any modifications to this Privacy Policy constitutes your acknowledgment and acceptance of the updated terms.

If we make material changes that significantly affect how we handle your personal information, we will provide you with advance notice before those changes take effect and give you the opportunity to review and consent to the updated policy where required by law.

If you have any questions, concerns, or requests regarding this Privacy Policy or the way HappyStoreShop handles your personal information, please do not hesitate to contact us:

• Email: support@happystoreshop.com
• Phone: (844) 308-2059

We are committed to addressing your privacy concerns in a timely and transparent manner. When you contact us with a privacy-related request, we may ask you to verify your identity before we can process your request to ensure the security of your personal information.

If you are unsatisfied with our response or believe that we are processing your personal information in a manner that is not consistent with applicable law, you have the right to lodge a complaint with your local data protection authority.